GSM Unlock USA - Direct Source Wholesale

# GSMUNLOCKUSA.COM PRIVACY POLICY

GSMUNLOCKUSA.COM respects your privacy and is committed to protecting the information you provide to us.

We do **not sell or rent your personal information**. Information is used only as reasonably necessary to provide our services, process orders and payments, maintain security, communicate with customers, and comply with applicable legal requirements.

## 1. INFORMATION WE COLLECT

Depending on how you use our services, we may collect:

- Name, email address, and account information
- Billing and payment information
- IMEI, MEID, Serial Number, EID, carrier, model, and device status
- Order history and service results
- Support messages, screenshots, videos, and verification information
- IP address, browser, login activity, API activity, and security logs
- Cryptocurrency transaction information where applicable

## 2. HOW WE USE YOUR INFORMATION

We use information to:

- Process and deliver orders
- Maintain your account and account credit
- Process and verify payments
- Provide customer support
- Verify service results
- Improve our website and services
- Prevent fraud, spam, abuse, and unauthorized access
- Send important account, order, payment, and security notices
- Comply with applicable legal obligations

## 3. SERVICE PROVIDERS AND SOURCES

Some services require us to send necessary device information to suppliers or service sources.

This may include IMEI, Serial Number, EID, carrier, model, device status, and other information required to process the selected service.

We share only the information reasonably necessary to complete or verify the service.

## 4. PAYMENT INFORMATION

Payments may be processed by banks, card processors, cryptocurrency networks, payment gateways, or other payment providers.

We may receive and retain transaction information necessary to confirm and reconcile your payment.

Third-party payment providers may process information according to their own privacy policies.

## 5. COOKIES

GSMUNLOCKUSA.COM uses cookies and similar technologies to:

- Keep you signed in
- Maintain secure sessions
- Remember preferences
- Protect accounts
- Improve website functionality and performance

You may disable cookies through your browser settings, but some account, login, or ordering features may not function correctly.

## 6. DATA SECURITY

We use reasonable technical and administrative safeguards designed to protect customer information from unauthorized access, misuse, alteration, or disclosure.

However, no Internet-based system can guarantee absolute security.

Customers are responsible for protecting their passwords, email accounts, API keys, and other account credentials.

## 7. DATA RETENTION

We retain information for as long as reasonably necessary to:

- Maintain accounts and order history
- Provide support and verification
- Process payments
- Prevent fraud and abuse
- Resolve disputes
- Maintain required business records
- Comply with applicable legal obligations

Some records may remain after an account is closed when reasonably necessary for these purposes.

## 8. EMAIL AND COMMUNICATIONS

We may contact you regarding:

- Orders
- Payments
- Account activity
- Security
- Verification
- Customer support
- Important service or policy updates

You may opt out of optional promotional communications where available.

Important account, transaction, security, and order-related messages may still be sent.

## 9. YOUR INFORMATION AND PRIVACY RIGHTS

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

We may need to verify your identity before processing a privacy request.

Some information may need to be retained for security, fraud prevention, payment records, disputes, or legal requirements.

## 10. THIRD-PARTY SERVICES

Our website may use or link to third-party payment providers, carriers, suppliers, or other services.

We are not responsible for the privacy practices of third-party websites or services that we do not control.

## 11. CHILDREN'S PRIVACY

GSMUNLOCKUSA.COM is primarily intended for professional and commercial users and is not designed for children under 18.

## 12. CHANGES TO THIS POLICY

We may update this Privacy Policy when our services, technology, security practices, or legal requirements change.

The latest version will be posted on GSMUNLOCKUSA.COM with an updated revision date.

## 13. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact us through our **Contact Us** or customer support system.